Accounts blocked: thousands of customers affected

Not all TargoBank customers can currently log into their Online Banking. The reason for this is the attack on the respective accounts of bank customers. How can affected people protect their accounts?

Big German bank blocks customers: thousands of accounts affected

Big German bank blocks customers: thousands of accounts affected

Targobank serves about 3.6 million customers, but about 6,000 customers now can’t log into their online banking accounts. A report from an online magazine heise online According to the attackers, they tried to gain access to the respective accounts. In the coming days, customers will receive more information on how to proceed.

Targobank blocks its customers’ accounts

After the attackers’ attempt failed, Targobank blocked the accounts of affected customers. A spokesperson for the bank said: “Our bank’s security systems recognized this and blocked access.” According to customers, problems accessing their online banking has persisted since last week, Saturday, November 11, 2023. Even reviews of the Targobank app have users complaining, especially about failed login attempts. In Google Play Store One user pointed out that “When entering the password, an error message” appeared that it was incorrect.

Since users’ accounts are currently blocked, new access data must be sent to the bank. They should receive a letter containing all important information and instructions, Heise Online reports. The spokesperson stressed: “We are in contact with our approximately 6,000 affected customers.”

It wasn’t just an attack on Targobank

Although Targobank was able to stop the attack as well as protect its customers’ accounts, the number of cyber attacks is increasing. Banks such as Deutsche Bank, ING, Postbank and Comdirect have been dealing with the consequences of a cyber attack since July this year. However, it was not clear from the beginning which banks were affected. At first we only knew about Deutsche Bank and Postbank, but later we learned that other banks were also affected.

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