Note – create topics for questions, hints or suggestions

welcome to our forum

For questions about creating themes, we have a short tutorial here,

You can also access the forum pages through our home page, where you can select the forum that is right for you and create a topic in the fields marked on the right, which includes questions and hints or tips,


Here’s an example for our Windows 11 forum.

Our Contributing Editor Opens Here link for further help for platform software

If you have hardware problems, the appropriate information will be hardware tools essential

A screenshot of a portable fit for Tool HW Info Portable like

here is my example of it and ask window give full air, To avoid the scrollbar, and expand the bar to the left with a tick


The corresponding error message is definitely a prerequisite if possible with the above screenshot
key combination Win+Shift+SThen select, edit and save the relevant message

You can search for system software using the taskbar search or with Run the winner and well
Then the result should look something like this:


If you have already done your steps, proper hints will be helpful for troubleshooting

you can also screenshot Help with error messages, Task Manager, or Autostart from Device Manager or Event Viewer, can be accessed via right click on Start or reliability history

Notes on installed tools, AV software, or design or system tools can also be very valuable.

These screenshots can be easily uploaded to us using the post editor at the top of the button or under our post editor Manage attachments.

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Please don’t use so called image hosts, these images in links usually disappear after a few days and don’t help anyone in the topics here.

dmp files can be helpful for blue screen

In case of blue screen, mini.dmp files are created in the system, which are used for evaluation in the platform,

  1. choose in system control , system and security , Management out.
  2. choose advanced System Settings off, and then tab Expansion
  3. select in area Startup and Recovery alternative Adjustment
  4. make sure below save debug information kernel memory dump or that small memory dump is selected.
  5. restart the computer


By default, automatic memory dumps are saved in the file C:\Windows\Minidump\.dmp written.
Please copy the last 5, if existing files, to the desktop, and then pack them as an archive and upload them to us as a rar or zip file

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