DHL: The customer was waiting for the package – when he saw the delivery woman, she lost her faith
The year is over. It’s time to check out the 2021 stories that interest you the most.
and also if DHL Sometimes some or the other upset the customer, there are also some experiences in which the recipients are very impressed. Like this woman who couldn’t believe what she was DHL– Botin built in deep snow.
DHL: Snow has a big impact on parcel services
Last winter, Germany had a few days of very heavy snowfall. Even in areas where otherwise less snow falls.
This also affected the delivery of mail and parcels. Patience with customers was essential. DHL asked for it on Facebook. The incredible amount of snow and cold meant that the parcel could not be delivered. DHL also asked people to clear snow in front of their front doors so that post and parcel carriers could reach the front door without getting injured.
This is Deutsche Post DHL Group:
- Providers of postal and parcel service providers as well as international express, forwarding, e-commerce and supply chain management services
- From 1998 to 2002, DHL was gradually acquired by Deutsche Post AG.
- Group with approximately 550,000 employees in 220 countries
- 65.34 billion euros in sales in 2019
Even DHL’s notoriously fussy customers on Facebook totally understood this. But some postmen do not get distracted even by snow and ice. One customer wrote the following story under a Facebook post, which was left speechless:
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Your delivery woman got stuck with the car in the snow. But instead of giving up, the delivery lady packed the parcels and took them to the waiting customers. He must have been in a good mood, the customer said. He thanked her with a big thank you!
DHL was also pleased with the great commitment of the employee. You are “proud” of this colleague. At the same time, other customers also thanked him for the difficult operation in deep snow. Packages come – that’s the main thing! (evo)
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